Try PlugAndClaw risk-free

Eligibility

The money-back guarantee applies when:

• ✓You are within 7 days of your initial subscription purchase date
• ✓It is your first subscription with PlugAndClaw (the guarantee does not apply to renewals or re-subscriptions)
• ✓Less than $5 of your included AI credits have been consumed
• ✓You submit your refund request via email to [email protected]

How to Request a Refund

1. 1.Send an email to [email protected] with the subject line "Refund Request"
2. 2.Include the email address associated with your PlugAndClaw account
3. 3.We will process your refund within 5–10 business days

You do not need to provide a reason for your refund request during the 7-day guarantee period.

What Happens After a Refund

• •Your subscription will be cancelled immediately upon refund processing
• •Your dedicated server and all associated data will be deactivated
• •The refund will be issued to your original payment method via Stripe
• •You are welcome to re-subscribe at any time, though the money-back guarantee applies only to your first subscription

Exclusions

The money-back guarantee does not apply to:

• •Subscription renewals (monthly recurring charges)
• •Accounts that have been terminated for violating our Terms of Service
• •Requests made after the 7-day guarantee period has expired
• •Re-subscriptions by users who have previously received a refund
• •Accounts where more than $5 of included AI credits have been consumed — if you have used more than $5 in credits, your refund eligibility is forfeited

Refunds Outside the Guarantee Period

If you are outside the 7-day guarantee period but believe you have a valid reason for a refund (e.g., extended service outage, billing error), please contact us at [email protected]. We review these requests on a case-by-case basis and are committed to treating all customers fairly.

Contact Us

Have questions about our refund policy? Reach out to us anytime at [email protected].